Transforming and doing it now has become an imperative for those organizations that want to survive an increasingly challenging environment. Being agile means action-oriented, flexible, daring to make mistakes and correct quickly, but also able to analyze, anticipate and prevent. Making a culture diagnosis will...
Experience is a sum of perceptions that impact decision making. Purchase decisions in the case of customers, but also of recommendation or criticism by the members of the company. But how to ensure practices that improve the experience not only of the client but also...
The use of change management methodologies has proven very good results and every day more and more organizations understand their importance. However, there are still those who do not get it. And, to some extent, they are right. Because what they are seeing is not...