Plan-Do-Check-Act

Learn how to solve a problem in just 4 steps

HOW DOES THE CONTINUOUS IMPROVEMENT CYCLE WORK?

Also known as the Deming cycle, it was devised by Walter A. Shewhart and then disseminated by Edward Deming to structure continuous improvement processes.

 

With 4 very simple steps, organizations can improve the competitiveness of their products and services, improve quality, reduce costs and optimize productivity, decrease prices and increase profitability, improve customer satisfaction, and involve employees.

 

This iterative mechanism allows the lessons learned to be incorporated quickly and helps the organization to continuously seek opportunities for improvement.

4 steps towards a solution

Plan

We find possible opportunities and causes and prioritize them in order to select the improvement initiative that will be addressed.

Do

We experience the change with a small-scale study, which will allow us to implement and correct quickly.

Check

We monitor the indicators, analyze the results and identify learnings.

Act

We make small improvements and standardize them to help sustain the solution. The cycle starts again.

We provide dynamic and educational lessons

Self discovery of the keys to PDCA methodology.

Learning from mistakes and successes through the practical application of a case study.

Acquisition of cooperation skills, thanks to teamwork.

Because knowing how to ask is understanding how to solve

Training in how to better define the initial situation and set an objective.

Deep diagnosis of the situation, mapping of the process and identification of wastes.

Root cause search with techniques such as the 5 whys and the fishbone diagram.

We experiment to validate solutions

Validation of causes and solutions based on data.

Definition of contingent and final actions.

Pilot test to verify solutions, monitor indicators and learn.

We sustain practices and results

Identification of impacted stakeholders and permanent change management.

Development of a sustainability plan that considers a control and inheritance plan.

Standardization and use of visual management boards to monitor the process flow.

What are the steps of our PDCA courses?

  • 01.

    THE PROBLEM

    What are we going to solve?

    Introduction to the concepts of devising, experimenting and learning, how to define the situation, the opportunity and the problem to be addressed.

  • 02.

    THE SOLUTION

    How will we do it?

    We learn to identify the causes of the problem and contrast them, how to generate the solution and how to validate it.

  • 03.

    THE LEARNING

    Ready to take action?

    In a work session, we apply the knowledge to a practical case.

  • 04.

    AFTER THE COURSE

    Do we keep improving?

    Course participants will have the tools to solve a problem that adds value, execute and validate the solutions.

Start solving a problem now!

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