Also known as the Deming cycle, it was devised by Walter A. Shewhart and then disseminated by Edward Deming to structure continuous improvement processes.
With 4 very simple steps, organizations can improve the competitiveness of their products and services, improve quality, reduce costs and optimize productivity, decrease prices and increase profitability, improve customer satisfaction, and involve employees.
This iterative mechanism allows the lessons learned to be incorporated quickly and helps the organization to continuously seek opportunities for improvement.
We find possible opportunities and causes and prioritize them in order to select the improvement initiative that will be addressed.
We experience the change with a small-scale study, which will allow us to implement and correct quickly.
We monitor the indicators, analyze the results and identify learnings.
We make small improvements and standardize them to help sustain the solution. The cycle starts again.
Self discovery of the keys to PDCA methodology.
Learning from mistakes and successes through the practical application of a case study.
Acquisition of cooperation skills, thanks to teamwork.
Training in how to better define the initial situation and set an objective.
Deep diagnosis of the situation, mapping of the process and identification of wastes.
Root cause search with techniques such as the 5 whys and the fishbone diagram.
Validation of causes and solutions based on data.
Definition of contingent and final actions.
Pilot test to verify solutions, monitor indicators and learn.
Identification of impacted stakeholders and permanent change management.
Development of a sustainability plan that considers a control and inheritance plan.
Standardization and use of visual management boards to monitor the process flow.
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